Legionella Risk Assessments in Norfolk

Based in East and South Norfolk, we provide clear, reliable and straightforward Legionella Risk Assessments for landlords, letting agents and property managers. Whether you are letting a single residential property or managing a portfolio, we aim to make the compliance and safety process as smooth and stress-free as possible.

What is a Legionella Risk Assessment?

A Legionella Risk Assessment is a careful examination of your property’s hot and cold water systems to identify and assess the risk of Legionella bacteria growing and spreading. The assessment evaluates factors such as water temperatures, pipework layout and storage tanks to ensure the water is safe and compliant with Health and Safety Executive (HSE) regulations.

Click the HSE manual to find out more about Legionella and landlords responsibilities from the HSE.

When is a Legionella Risk Assessment Required?

Landlord Legal Duty

Under health and safety law, landlords of residential properties are legally required to carry out a risk assessment for Legionella to ensure the safety of their tenants.

Tenancy Changeovers

It is best practice to review or update the risk assessment when a new tenancy begins, or at least every two years if the system remains unchanged.

HMOs / Shared Accommodation

Houses in Multiple Occupation (HMOs) often have more complex water systems, making regular risk assessments critical for tenant safety.

What Happens on the Day of Your EPC?

Arrival: Our accredited assessor will arrive at your scheduled appointment time.

System Inspection: We conduct a visual inspection of the entire hot and cold water system, including water heaters, boilers, and any cold water storage tanks.

Temperature Testing: We measure the water temperature at various outlets (such as taps and showers) to ensure hot water is stored and distributed at temperatures that prevent bacteria from multiplying.

Dead-Leg & Pipework Check: We check for redundant pipework (“dead legs”) or areas where water could stagnate.

Actionable Report: All findings are documented. We will provide you with a comprehensive, easy-to-understand risk assessment report and a clear review date for your records.

Fees

Domestic Services (Up To 4 Bedrooms)

Domestic Legionella Risk Assessment: £75

Bundle (EPC + Legionella same visit):£130

HMO Legionella Risk Assessment (Up to 4 Bedrooms): £125
Additional HMO bedroom with ensuite: +£25 per room

Note: Domestic properties with 4+ bedrooms are priced on request.

FAQ's

No, this service is a Legionella Risk Assessment, not routine water sampling. Under Health and Safety Executive (HSE) guidelines, a standard residential risk assessment is a thorough visual inspection and temperature check of your hot and cold water systems to identify conditions where bacteria could multiply. We do not routinely take water samples to send to a lab, as a comprehensive risk assessment is the legal and proportionate requirement for domestic and standard multi-occupancy properties.

Yes. Landlords have a legal responsibility under the Control of Substances Hazardous to Health Regulations 2002 (COSHH) to assess and control the risk of exposure to Legionella bacteria in their rental properties.

There is no set legal expiry date, but HSE guidance recommends that the assessment is reviewed every two years, or immediately if there are significant changes made to the plumbing system or water supply.

Properties don’t “fail” in the traditional sense, but the assessment may identify specific risks (such as incorrect water storage temperatures or stagnant water areas) that require action. We provide clear, practical recommendations to resolve any issues so your property remains fully compliant and safe.

If you are a landlord and need help getting your property in line with MEES regulations, view our MEES Consultancy Pack here.

If any issues are found, such as a water heater not reaching the required temperature, we will clearly outline them in the report along with practical, straightforward steps you can take to rectify the problem.

Yes, if there is a cold water storage tank located there. Our assessor will need to safely access the loft space to inspect the tank, its lid, and the pipework connected to it.

Yes. Please ensure that the pre-assessment questionnaire sent to you upon booking is filled out prior to our arrival. On the day, simply ensure that our assessor has clear, safe access to all water outlets (taps, showers, baths), stopcocks, boilers, and the loft hatch.

Why Choose Us?

  • Local Norfolk Expertise: We are based right here in Norfolk. Our assessors know the local property types, from coastal bungalows to rural cottages, ensuring a precise and knowledgeable service.

  • Accredited & Insured: All our assessors are fully qualified and accredited by Elmhurst Energy, a leading industry body. We are also fully insured for your peace of mind.

  • Quick & Professional Service: We offer fast turnaround times. You’ll receive your EPC promptly, so your property sale or rental can proceed without delay.

  • Competitive & Transparent Pricing: Our pricing is straightforward with no hidden costs. Get a compliant EPC for your property anywhere in our service area at an affordable rate.

Book Now

Have a question or ready to book? Call us now or send a quick message — we’ll get back to you within one working day.

Additional Resources

HSE: Legionnaires’ disease – Landlord’s Guide
The official Health and Safety Executive guidance outlining exactly what landlords need to do to comply with the law regarding Legionella and residential rental properties.

HSG274 Part 2: Legionnaires’ disease technical guidance
Detailed technical guidance from the HSE for those responsible for controlling risk in hot and cold water systems.